Getting to Norristown from our Society Hill office
Norristown sits on the Schuylkill River northwest of Philadelphia, and our crews reach it from the Philadelphia office in Society Hill by heading out the Schuylkill Expressway. It's the seat of Montgomery County, so Main Street carries the courthouse, county offices, law firms and small shops alongside older apartment buildings. Off Main, the side streets fill with brick and stone twins, rowhomes and big older houses that have been split into apartments over the years.
That mix shapes the calls we get. A twin shares a wall and sometimes a basement passage with the house next door, so odor and fluids can travel further than a family expects. A converted house may have three or four units stacked on one old frame. We look at the whole structure, talk with the owner about which neighbors may be affected, and contain the work so the rest of the building can keep going.
Cleanup calls we answer most in Norristown
Handling overdose and crime scenes with care in Norristown
Like many communities across southeastern Pennsylvania, Norristown has felt the opioid crisis, and some of our calls follow an overdose. These scenes can include used needles, residue from drug use and bodily fluids from emergency care. We treat any unknown powder or residue as potentially dangerous, wear respirators and protective suits, and collect sharps into rigid containers before cleaning anything else. Families are often in shock, so we explain each step plainly and never rush them out of the house.
After a crime, Norristown police control the scene until they release it. Once they do, we remove stained materials, clean and disinfect every affected surface, and use ATP testing to check that hard surfaces are truly clean rather than just looking clean. If a crime caused the damage, the Pennsylvania Victims Compensation Assistance Program may help eligible families with cleanup costs, and we can provide the documentation that process asks for.
When a death goes unnoticed in an older Norristown twin
The Montgomery County Coroner's Office investigates unattended deaths in Norristown and arranges transport for the person who died. After that, the home often needs more than a surface clean. Older twins here tend to have hardwood over plank subfloors, plaster walls and radiators, and fluids can seep into seams that are hard to reach. Odor can also move along the shared wall into the attached home.
We remove affected flooring down to sound material, clean and seal what remains, and run air scrubbers while the space is open. If the neighbor's side smells, we can check there too with their permission. For landlords, we work around tenants in other units and keep shared hallways clear, so daily life in the building can continue while we finish. Family members can tell us about anything they hope to find, and we set those items aside as we work.
