Allentown calls start from our East Side head office
Allentown is home base for us. Our head office sits on E Fairmont St on the East Side, so a technician can load a truck with poly sheeting, HEPA air scrubbers and waste boxes and be heading across town soon after you call. The drive into Center City Allentown, or out to the West End past Muhlenberg College, is short by any measure. That matters when a family is waiting on a porch or a landlord has a tenant next door asking questions. We don't need to cross county lines to reach you, and the people who answer the phone know the city.
We work all over Allentown, from the apartments above Hamilton Street storefronts to twins on quiet West End blocks and the rowhomes in between. Each kind of building asks for a slightly different plan. A third-floor walkup means carrying sealed containers down narrow stairs with care. A single home with a finished basement means checking whether anything traveled below the floor. We look at the whole building before we set up, not just the room where it happened.

Cleanup calls we answer most in Allentown
How older Allentown homes hold odor after a death
Much of Center City Allentown was built long before modern drywall and vinyl flooring. Many rowhomes and twins still have plaster walls, wood lath, tongue-and-groove floorboards and layers of old finish under newer carpet. Those materials are porous. When a death goes unnoticed for days, fluids can soak past the carpet pad into the subfloor and even reach the joists, and odor settles into plaster and trim. Masking it with spray or fresh paint only buys time, because the smell returns on the first humid day.
So we remove what can't be cleaned. Carpet, pad and stained subfloor sections come out and go into red bags inside rigid boxes. We clean and test the framing, then apply an EPA-registered hospital-grade disinfectant and leave it wet for the full dwell time on the label. Where odor has reached the plaster, we clean it and then seal it with an odor-blocking primer, and we run air scrubbers to pull particles from the air. In shared-wall twins, we also check the party wall, since odor can reach the home next door.
What happens once the Lehigh County Coroner releases the home
After an unattended death in Allentown, the Lehigh County Coroner's Office handles the investigation and arranges for the person who died to be moved. If police are involved, the Allentown Police Department decides when the scene is released. We never enter before that release, and we never disturb anything investigators may still need. Once the home is yours again, you call us and we take it from there.
Many families ask about cost before anything else, and that's fair. Homeowner's insurance often covers cleanup after a sudden event, and we can document the work room by room for your adjuster. If a crime was involved, the Pennsylvania Victims Compensation Assistance Program may cover cleanup for eligible victims' families. We also set aside personal items such as photos, papers and keepsakes, clean them where possible, and return them to you instead of discarding them.
